Urgent Requests ~ Phone 508-929-8208/8025 or University Police at 508-929-8044.
Be Sure to Include: The building name, room number, description of the issue, and contact information (@worcester.edu email address and cell phone).
Examples of Urgent Facility Requests:
Water Leak
Roof Leak
No Heat
Elevator Out of Service
Plumbing Issues
Handicap Door Out of Service
Smell of Gas
Non-Urgent Requests ~ email facworkorder@worcester.edu you will receive an email when the workorder has been created.
Examples of Non-Urgent Facility Requests:
Lighting
Painting and Repairs
Non-Urgent Electrical
Pest Control
Cleaning/Vacuuming
Carpet/Flooring Cleaning and Repair
Cooling
Trash/Recycling
Clock Replacement
Clock Battery Replacement
Moving Services
Request for Office Furniture
Insect/Rodent Remediation
Broken Furniture
eWaste Removal
Classroom Door Unlock
Office Decor Installation
Employees – for Furniture key requests please complete . (Note: door key requests go to University Police.)
To reach the Mail Center (Mail and Student Packages): WSU_MailCenter@worcester.edu. For UPS requests and Mail Center large mail job requests visit This Site.
To reach Central Receiving & Stockroom (employee deliveries): WSU_Stockroom@worcester.edu. For Stockroom and Non-Stockroom Supply forms visit This Site.
To submit a Public Records Request (including accident reports) use the form located Here.
To reach Inventory or Document Retention:Ìý WSU_Inventory@worcester.edu. (Faculty/Staff, If you are purchasing something over $1,000 or if the item holds data, the item(s) will need to be added to our Inventory Control Database and tagged. Also, reach out if you are looking to back scan paper documents to have them moved into Perceptive Content.)
The Facilities office is open and staffed Monday through Friday (closed on Holidays) from 7:00a.m. to 4:00 p.m. We are located in the Modular Building behind the Sullivan Auditorium at 486 Chandler Street, Worcester, MA 01602.
